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To insure that your request is handled as quickly as possible, please fill out all information requested below. Failure to do so will only delay getting you the help you need.
If you have received a 9B00 or 9C00 error message, READ ME FIRST.
Which Signal Intelligence product are you requesting help on?
Spectrum Manager Spectrum Sentry Spectrum Sentry Net Spectrum Commander TrunkStar Pro TrunkStar 785D TrunkStar 9235 TrunkStar780 TrunkStar 92/93 Scan*Star Industrial Scan*Star Deluxe Another Product
Which operating system are you using?
(operating system) Windows XP Home or Pro Windows 2000 Windows 98 Windows 95 Windows ME Windows NT 4
What is the product version number:
What is the nature of the problem?
Can't figure out how to... Unable to figure out... Unable to communicate with radio Installation Problem GP Fault Crashing or lock up Program won't run after installation Documentation Does not work as expected (Other)
Did an error message appear?
Scan*Star error message
Windows error message
No error message
What program or application were you running when the error occurred?
Installation Data Manager Configuration Program Scanning Application Trunk Commander Trunk Master 895 Digital Audio Logger Monitoring Assistant Spectrum Analyzer Band Scope Traffic Analyzer Signal Data Recorder GPS Agent Central Log Recorder (Other)
What radio were you using?
If an error message was displayed, please enter a brief description of the message below.
NOTE: All Scan*Star error messages have ID numbers that identify the type of error and exactly where the error occurred. If you get a Scan*Star error, just record the numbers below. If you get a Windows GP fault, enter the program name and location from the details window.
What were you attempting to do when the error occurred?
Please provide your E-MAIL return address:
